ShopyBuilder
Our support team works directly with the people who build ShopyBuilder, so your question reaches someone who can actually fix it. Email is the fastest way to get a useful answer, because it lets you attach screenshots and payment references. Phone is available during the hours below for urgent billing or access problems.
Reach us
Phone
Hours
Monday to Saturday, 10:00 to 19:00 IST. Closed on public holidays in India.
Response time
Within 24 hours for billing, refunds and access. Within 2 business days for everything else.
Business details
ShopyBuilder is a proprietorship of Abhishek Kumbhare. The details below are our official contact and grievance details.
What to include
You will get a faster answer if your first email already has the details we would otherwise have to ask for.
- Billing or refund. The email address on your account, the payment date and amount, and the payment reference from your receipt.
- A generation problem. The approximate date and time, which tool you were using, and what you expected against what you got. A screenshot helps.
- Exported code not rendering. Which section it is, which theme you pasted it into, and whether the browser console shows an error.
- Privacy or data request. Send it from the email address registered on the account so we can verify it is genuinely you.
Grievance officer
For complaints that were not resolved through normal support, including privacy and data protection matters, contact the grievance officer.
If you are not satisfied with the outcome of a privacy complaint, you may escalate it to the Data Protection Board of India.
Policies
- Privacy Policy, covering what we collect and your rights over it.
- Terms of Service, covering accounts, credits, ownership and liability.
- Refund and Cancellation Policy, covering when you get money back.
- Service Delivery Policy, covering what arrives when you pay and how fast.