Have a question about your store or need a hand with a technical tweak? We’re here to help you build something great.
At ShopyBuilder, we pride ourselves on providing direct, human support to ensure your e-commerce journey is as smooth as possible.
Get in Touch
For all inquiries, from account billing to platform features, please reach out to our dedicated support team via email:
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Email: support@shopybuilder.com
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Response Time: We aim to get back to you within 24 hours.
How can we help?
To help us resolve your issue faster, please include the following in your message:
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Your Store URL (e.g., https://www.google.com/search?q=yourstore.shopybuilder.com)
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A brief description of the issue or question.
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Screenshots of any error messages you might be seeing.
Our support team is most active Monday through Friday. If you reach out over the weekend, we’ll make sure you’re at the top of our inbox on Monday morning!